502 refers to the phone prefix +502, assigned to the area code for Guatemala, symbolizing our deep connection to the country.
About us and our History
This company was founded in 2017 by a group of professionals committed to sustainability and the preservation of Guatemalan culture.
With a deep connection to the country, they decided to create a tour operator that would share authentic experiences connecting travelers to the wealth and true essence of Guatemala.
Throughout our journey, we have faced significant challenges, such as the COVID-19 pandemic. However, our resilience and commitment to sustainable tourism allowed us to adapt and evolve.
From these experiences, our company focuses on offering experiences that not only meet the expectations of our travelers but also promote the well-being of local communities and environmental conservation.
At 502 Destination, we remain dedicated to providing professional and high-quality service, adapting our offerings to the needs of a constantly changing market.
We invite travelers to join us on this exciting adventure and discover the magic of Guatemala.
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Vision
We reaffirm our commitment to the environment and society through sustainable tourism practices.
We want our travelers and visitors to know Guatemala from a unique and different perspective, where our rich cultural and natural heritage is respected and celebrated.
Mission
To be recognized and positioned as a company that fosters proper environmental care and tourism sustainability. We are dedicated to offering unique and memorable experiences that not only captivate our visitors but also promote responsible and conscious tourism.
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Our values
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Social Focus: We promote the well-being of the communities we visit.
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Professionalism: We guarantee high-quality service in every experience.
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Trust: We build strong and transparent relationships with our travelers.
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Integrity: We operate with honesty and respect for all.
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Responsibility: We are committed to caring for our environment and acting sustainably.
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Kindness: We believe in the power of a smile and warm treatment towards our visitors.
Areas of specialization
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Authentic Cultural Experiences
We organize activities that immerse visitors in Guatemalan culture, such as craft workshops, chocolate-making workshops, weaving classes, and visits to local communities.
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Outdoor Adventures
Itineraries that include hiking on volcanoes, jungle exploration, and ecotourism activities, designed for nature and adventure lovers.
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Sustainable Tourism
We care for the environment and work with local communities. Our practices ensure that every trip supports the local economy and respects the natural surroundings.
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Customized Itineraries
We create tailor-made itineraries that adapt to the interests and preferences of each traveler, ensuring that each experience is unique and memorable.
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Professional Guidance
Our team of tourism experts provides high-quality service, ensuring that every aspect of the trip is handled with professionalism and attention to detail.
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Meaningful Connections
We encourage authentic interactions between travelers and local communities, creating bonds that enrich the travel experience and promote cultural understanding.
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Meet our team
At 502 Destination, our team is the heart of the company.
Each member brings unique skills and knowledge that allow us
to offer unforgettable experiences to our travelers.
Below are the standout characteristics of our talented team.
Specialized Professionals
Our team is made up of experts in various areas of tourism, from management to logistics and operations.
Each one has a solid background and experience, allowing us to provide high-quality service in all our activities.
Customer Focus
Customer service is our priority. Our team is trained to understand the needs and expectations of visitors or travelers, ensuring that each experience is personalized and memorable.
We believe that kind and efficient service is key to creating meaningful connections.
Creativity and Innovation
We foster an environment where creativity can flourish.
Our team constantly works on developing new itineraries and experiences that reflect Guatemala’s cultural and natural diversity, always seeking innovative ways to surprise and delight our clients.
Commitment to Sustainability
Every team member shares a strong commitment to sustainability.
From planning routes that minimize environmental impact to collaborating with local communities, our approach is always responsible and respectful of the environment.
Efficiency in Operations and Logistics
Our operations and logistics team ensures that every detail of the trip is well-planned and coordinated.
From managing transportation to organizing activities, we work to make your journey seamless, allowing our visitors to enjoy their adventure without worry.
Open and Collaborative Communication
We foster a team-oriented work environment where open communication and collaboration are key.
This allows us to effectively resolve situations, ensuring we align with our clients’ expectations.
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Passion for Guatemala
Each member of our team has a deep admiration for the culture, history
and natural beauty of Guatemala.
At 502 Destination, we believe that our team is what sets us apart.
Together, we work to create experiences that are not only memorable but also promote responsible and sustainable tourism in Guatemala.
We invite you to be part of our story
Whether you are seeking adventure, culture, or an authentic connection with nature, 502 Destination offers you the trip of a lifetime.
Every journey is a story to tell
+20 years traveling through Guatemala.
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Experience Guatemala authentically
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Unique experiences that transform how our visitors interact with Guatemala and its people
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Our travelers contribute to environmental conservation.
We invite you to join us on this exciting adventure and discover the magic that only Guatemala can offer, all while taking care of our planet and our communities.
At 502 Destination, every journey is an opportunity to explore, learn, and grow.
